As you’re aware, Esoteric 2021 has been postponed from 5-9 March to the new date 29 October – 2 November (Melbourne Cup long weekend).
All tickets for ESO21 are now valid for the new dates. If for any reason you cannot make the new dates and would like a refund then you can request a refund using the form below.
Refunds will only be processed and refunded to the original purchaser via the credit card or zip account that they used to purchase. We will not refund via EFT to newly specified bank accounts, it must go back to the original payment source. Please ensure you are communicating with the original purchaser.
If you purchased via Tixel, still process your request here and we will take care of that for you as well.
All refund requests must be made by no later than the 31st of May 2021. All requests made after this date will not be considered.
If you are still coming to join us at ESO21 then do not submit the below form as there will be tickets re released if you make an error and are refunded.