LAST YEAR WE SAW TOO MANY CUSTOMERS BECOME VICTIMS OF FRAUD, IN ALL CASES THIS WAS DUE TO TICKET SWAPPING THAT OCCURS ON FACEBOOK, EBAY AND GUMTREE THAT OCCURRED AWAY FROM OUR OFFICIAL OUTLETS. FOR ESOTERIC FESTIVAL 2020 WE WILL BE MANAGING NAME CHANGES IN COLLABORATION WITH TRINIQ IN A NEW WAY.

THERE WILL BE A FEE INCURRED FOR ALL TICKETS THAT REQUIRE A NAME CHANGE AND NAME CHANGES CAN ONLY OCCUR FROM NOVEMBER 2019 TILL THE END OF FEBRUARY 2020 THROUGH A DESIGNATED SYSTEM.

TO MAKE A NAME CHANGE PLEASE GET THE ORIGINAL PURCHASER OF THE TICKETS TO HIT THE BUTTON BELOW AND LOG IN TO TRINIQ TO CHANGE A NAME. ALL NAME CHANGES ARE RECORDED, AUDITED AND SECURED VIA CREDIT CARD.

HOW TO AVOID GETTING SCAMMED BY FAKE TICKET SELLERS

We’d like to take a quick moment to warn people about the large amount of scammers and fake tickets that are online currently which is especially an issue as events such as our come close to full capacity.

If you arrive to Esoteric 2020 with a non valid ticket, you will be asked to leave and drive back home because we will be at full capacity. NO EXCEPTIONS as we strictly adhere to our permit.

First and foremost. The 110% method of getting a valid ticket is by purchasing online directly at Triniq, any other method of obtaining a valid ticket excluding Tixel has its risks.

Asides from direct online tickets, Industry tickets are sold out so therefore all that leaves are people who are reselling their tickets and also scammers.

There are all kinds of scamming attempts that range from scammers making up their own fake tickets to pretending to act on behalf of official ticket swapping companies such as Tixel & TicketSwap or even scammers just grabbing the money and running with no proof of tickets whatsoever. Be extremely cautious if you are intending on buying a second hand ticket.

we have partnered with Tixel to create a safe marketplace to swap tickets. Please only buy tickets through Tixel to avoid dodgy sellers and never transfer money to anyone via a bank transfer as these are likely scammers.