Last year we changed the way name changes occurred. We’re going to continue making more amendments to the way we allow name changes to further help protect customers from online fraud. We are happy to report that anyone who followed our instructions to the letter did not get scammed, the only people who did get caught in ticket reselling scams were those who ignored all of our information about buying tickets.
Triniq and Tixel will be the ONLY places where you can transfer a ticket to a new name. All other platforms used to resell or buy 2nd hand tickets will not be accepted as a valid ticket. Do the safe thing, use the two official platforms only to avoid disappointment later.
Name changes will be available from December 1st through till February 14th. If your ticket doesn’t match your name, you will be denied entry at the gate.
JOIN THE TICKET NAME CHANGE & TICKET RESELLING WAITING LIST
If you do need to name change or resell a ticket that you own then please join the waiting list below and we will get in contact once name changes, tixel and ticket reselling becomes available.
HOW TO AVOID GETTING SCAMMED BY FAKE TICKET SELLERS
We’d like to take a quick moment to warn people about the large amount of scammers and fake tickets that are online currently which is especially an issue as events such as our come close to full capacity.
Triniq and Tixel will be the ONLY places where you can transfer a ticket to a new name. All other platforms used to resell or buy 2nd hand tickets will not be accepted as a valid ticket.
If you arrive to Esoteric with a non valid ticket, you will be asked to leave and drive back home because we will be at full capacity. NO EXCEPTIONS as we strictly adhere to our permit.
There are all kinds of scamming attempts that range from scammers making up their own fake tickets to pretending to act on behalf of official ticket swapping companies or even scammers just grabbing the money and running with no proof of tickets whatsoever. Don’t risk it, just use Triniq & Tixel.
We have partnered with Tixel to create a safe marketplace to swap tickets. Please only buy tickets through Tixel to avoid dodgy sellers and never transfer money to anyone via a bank transfer as these are likely scammers.